New products can be returned within 14 days of receiving the order, as long as they are unused and in the original packaging (ps discs that are naturally sold without packaging). Contact our customer service for return instructions.

If the product is returned due to Topdisc's error or a damaged product, we will pay the full amount to the customer's account, otherwise postage will be deducted from the amount. 

Complaint TopDisc

TopDisc always strives to offer the best possible service to its customers. Sometimes, however, mistakes can happen to the order and we want to make sure that our complaint process is easy and fast.

If you have a problem with the products you ordered, use the form below in your email or reply to the contact request form here. We usually process the complaint in 2-3 business days and contact you about further measures.

Complaint form:

• Name:
• E-mail:
• Order number:
• Reason for complaint: (For example, a description of a defective product, missing products, wrong delivery, etc.)
• Possible attachments: (Photos of the defective product or other evidence)

info@topdisc.fi)

Dictum a Elit ridiculus odio montes.

Customs and import fees If your order is delivered to the EU

outside, the buyer is responsible for possible customs and import fees. All our shipments leave from Finland, and we indicate the total amount including delivery costs as the value of the order.

If you want to cancel your order before it is sent, please contact our customer service as soon as possible. If the order has already been mailed, we follow the return conditions. After cancellation, the product must be returned to us within 14 days.